Lewis Design Works - Privacy Policy

This Privacy Policy explains how Integrated Media & Design Solutions, Inc. (“IMDS,” DBA Lewis Design Works) collects, uses, and protects your information when you visit www.lewisdesignworks.com or interact with our services.


1. Information We Collect

  • Voluntarily Provided: Name, email, organization, and other contact information via forms or emails.

  • Automatically Collected: Device/browser data, site usage patterns via cookies or analytics tools (e.g., Google Analytics).


2. How We Use This Information

  • To respond to inquiries or provide quotes.

  • To deliver requested services (e.g., SEO, web design, chatbot builds).

  • For internal analytics to improve our website or services.

  • Occasionally for service announcements or limited marketing (opt-out available).


3. Data Sharing & Security

  • We do not sell your information.

  • Data is only shared with trusted third-party tools used for delivery (e.g., email marketing, analytics, CRM).

  • Security best practices are followed, but we cannot guarantee complete protection against breaches.


4. Your Rights & Choices

  • You can request to view, correct, or delete your personal data.

  • You can opt out of marketing emails at any time.


5. External Services

Our website may link to services we use (e.g., payment processors, social platforms). Their policies apply when you visit or interact with them.


6. AI Interactions

Lewis AI and similar tools may use automated technology to provide responses. Interactions may be logged for quality and support. No sensitive personal data should be entered into these tools.


7. Updates

This Privacy Policy may be updated occasionally. All changes will be reflected on this page.


8. AI Chatbot Interactions 

Some pages on our website use AI-powered chatbots or voice assistants. These tools may capture and store user input such as questions, contact requests, or general inquiries. This information is collected solely to:

  • Improve user experience

  • Route inquiries to the appropriate team

  • Maintain conversation logs for client project documentation

No chatbot conversations are shared with third parties or used for marketing without consent. By interacting with our chatbot or voice tool, you acknowledge and accept that your input may be stored securely and used internally for support or service improvement.

If you prefer not to use these tools, you may contact us directly via the contact form or email.

Questions? Email us at support@lewisdesignworks.com.