Frequently Asked Questions

At Lewis Design Works, we keep things simple. This page covers common questions about our services — from hosting and website access to chatbot support, pricing, and SEO structure.

We work with nonprofits, small businesses, training programs, schools, real estate and rental services, clinics, universities, and local service providers. Our solutions are built to minimize overhead, avoid unnecessary complexity, and make day-to-day operations easier to manage. If your question isn’t answered here, just ask — we’ll explain it in plain language.

Smart, scalable bots that work around the clock — perfect for handling questions, leads, and simple tasks.

Absolutely. Even small organizations save time and provide faster service using bots. They're especially useful for common questions, lead capture, and routing inquiries.
Microbots are single-purpose bots for basic tasks. AI Assistants are smarter, handle more questions, and can tie into CRMs or intake tools.
Yes. Bots can collect info from users in a natural conversation, making it easier to qualify leads or guide users without relying on clunky forms.
Yes. We offer optional voice-capable bots for simple spoken interactions, like answering questions or guiding users through basic prompts. Advanced voice integration (like full phone system routing) is only available on a case-by-case basis and may not be supported on all platforms.
No. Everything runs on our system. You’ll get access to a dashboard where you can review transcripts and bot performance.
They can. We offer multilingual setups, which are especially helpful for nonprofits or clinics serving diverse communities.
Microbot plans start at $50/month. Advanced AI Assistant plans range from $250–$350+/month depending on usage and features.

Modern, fast websites built to run smoothly — with ongoing care and updates handled by our team, not yours.

No — we provide secure, managed hosting for all sites we maintain.
Yes — you’ll have the option to make changes if needed. Most clients prefer to have us handle updates for convenience and consistency.
We build on WordPress or Joomla depending on your needs. Both are reliable, SEO-ready, and easy to manage.
Ongoing support is available for $47/month and includes plugin updates, uptime checks, and secure backups.
Always. Every site we build is designed for speed and responsiveness on all devices.
Sites are built and supported on our hosting. We can provide export files if needed, but full support only applies when hosted with us.
Yes. We can update an existing site or rebuild it with better structure, updated design, and modern tech.

Content-focused SEO plans designed to help people find you — no paid ads, no gimmicks, just real results.

No. We focus entirely on organic growth — no ad spend required, no PPC, no social media management.Accordion Sample Description
Monthly blog posts, technical SEO fixes, keyword planning, and health checks. The level depends on your chosen tier.
We don’t upsell vague services. Our plans focus on content quality, technical readiness, and real visibility — all built to scale with minimal fuss.
Yes. We provide simple reports and content plans to keep you informed — without drowning you in jargon.
No. We believe great content and structure earn links naturally. No sketchy backlink outreach here.
It’s a $200 one-time service where we manually submit your business to high-value directories like Google, Yelp, and BBB — no ongoing fees.
Yes. SEO retainers are month-to-month. Most clients stick around because the results speak for themselves.

Professional print and branded items for events, outreach, and visibility — with design help available.

We offer a wide range of print and promo items — including brochures, flyers, business cards, banners, and branded giveaways like mugs, shirts, and bags.
Yes. We can create or clean up your artwork so it’s ready for print. Just let us know what you need and we’ll walk you through the options.
Yes. We provide a digital proof for review on most orders. You’ll be able to approve the layout before it goes into production.
Timelines vary depending on the product and supplier. Most standard print jobs are completed within a few business days after approval, but we’ll confirm the expected turnaround when you order.
It depends on the products. Some items may need to be ordered separately depending on print specs or supplier. We’ll let you know what’s possible when you request a quote.
Shipping is included with most orders. We’ll confirm shipping details and tracking once your job is in production.

Quick answers about who we serve, how we work, and what makes us a fit for real-world organizations.

Yes — if your project falls outside our flat-rate plans, we can price out a tailored option for chatbot development, print services, or anything more complex.
Yes. We’re based in Phoenix but work with organizations all over the country.
Absolutely. We’ve worked with nonprofits of all sizes and understand the need for clarity, predictability, and results without extra layers.
Nonprofits, clinics, schools, training programs, universities, real estate teams, and local service businesses.
Definitely. Whether it’s an AI assistant, a practical website, or printed materials for outreach or events, you can start with a free consultation and we’ll help you sort out what makes sense.
We don’t try to do everything — just the things that actually help small teams move faster, communicate better, and stay visible. No upsells, no confusing dashboards, and no bloated services you don’t need.