Lewis Design Works is a U.S.-based AI chatbot development company that helps organizations make better use of time, handle inquiries around the clock, and provide faster, more consistent responses. Our focus is on nonprofits, educational institutions, clinics, and small-to-midsize businesses—clients who need smart solutions, not endless planning cycles or bloated software. We build AI chatbots that help people get answers, take action, and move forward.
AI chatbots are everywhere—but not every company needs enterprise-scale complexity. Lewis Design Works is best suited for teams that:
Receive frequent inquiries from clients, donors, patients, or students
Are looking for a faster way to help people get answers
Don’t have a large staff or full-time reception or support
Want an affordable, scalable alternative to outsourcing or hiring
We help simplify communication and boost service quality—without making your systems harder to manage.
Working with a U.S.-based partner means:
Clients come to us when they’ve tried working with low-cost overseas options—or online tools—and find themselves stuck or unsupported. We provide a direct line to experienced builders and support that doesn’t disappear after the project ends.
Lewis Design Works creates AI chatbots that are trained on your organization’s real content—website info, PDFs, intake processes, and more.
If AI isn’t the right fit for a particular task, we’ll tell you honestly and suggest an alternative.
They process input from users and match it to trained knowledge or workflows. Ours can combine rule-based flows with language models to keep things conversational.
Standard bots follow click-based paths. AI chatbots can understand open-ended questions and respond more naturally.
Our typical turnaround is 1–3 weeks depending on scope.
We use knowledge base limits, fallback options, and human editing before launch.
We handle all structural updates—like logic, flow, and user interaction—under our support plans. In both MicroBots and advanced bots, clients may have access to update knowledge base content if the setup allows. Most choose to have us manage everything to ensure consistent, reliable performance.
Every chatbot project starts with a conversation. Rather than pushing a demo that might not apply to your needs, we prefer to understand your goals first. If it’s a fit, we can show you examples of what we’ve done—or outline what’s possible based on your specific use case.
What to Look for in an AI Chatbot Development Company
How AI Chatbots Work in Real Life
AI Chatbot Demo: What’s Possible for Smaller Organizations
Lewis Design Works Trusted. Practical. Local.
We build chatbots that make business easier, not harder.
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